Network Connection Problems

Category: Windows Troubleshooting

Determine if you are using a wired or wireless connection.   If wired: 1. Check that both ends of the ethernet cable are securely plugged in. 2. Verify the Ethernet port light is lit on the PC. 3. Che...

Battery Replacement for Hotel Door Kaba 790 Lock

Category: Kaba Troubleshooting (Hotel Doors)

(Prerequisites) 1. Locate Kaba “maintenance box” in the second to last cabinet on the right at the Front Desk area of Old Towne. (Place this box and its contents back where you got it when you are don...

Company Portal Re-Enrollment for Apple / IOS

Category: Device Configuration

Some situations require a device to be removed, and then added again to the Intune Company Portal app. The steps below will walk you through this process.   Remove device from Company Portal Sign in ...

Call Forwarding on Polycom VVX 400 Series Phones

Category: Desk Phones

You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is enabled. Call forwarding is not available on shared lines.   To forward all calls to another per...

Epson Receipt Printer Not Working

Category: LaVu Troubleshooting

(Model TM-m30)   1. Check that Printer is powered on (Blue light will display on top of the Printer) 2. Verify that a network cable is plugged into the printer 3. In the LaVu POS app, from the "Quick ...

OneDrive Backup Configuration

Category: Microsoft 365

You can back up your important folders on your PC & Mac (your Desktop, Documents, and Pictures folders) with OneDrive, so they're protected and available on other devices. You can back up a maximu...